Ask An Expert

Having a drying problem? A drying expert, here at the Drying Knowledge Center can help! Tell us as much as you can about your problem and one of our experts will take a look at it and get back to you as soon as possible.

Most questions will be answered within 24 hours. A version of your question and the expert's response may be presented in our Dryer Problems/FAQ section to help others that may have the same problem. Confidential information will not be shared.

Jeff Rodway

Field Service Manager

Mark Haynie

Drying Product Manager

Greg Washburn

Engineering Manager

Please include relevant information that might influence the problem and the solution like:

  • Description of the problem being experienced
  • Brand, age and type of dryer
  • Distance between the dryer and the hopper
  • Location - machine mount, press side or remote
  • Material type
  • Drying temperature
  • Part weight/characteristics, etc.